Report a Concern
Use the form below to report non-emergency concerns involving City property, services, or infrastructure. Providing complete contact information and details about the concern will help City staff respond appropriately.
Reports may be submitted anonymously; however, the City may be unable to investigate or follow up on a report if sufficient information is not provided.
What Can I Report?
- Streetlight outages
- Potholes or street conditions
- Missing or damaged street signs
- Debris or brush concerns
- Blocked or impassable streets
- Other non-emergency City service or property concerns
Need Immediate Assistance?
Emergency
Call 911.
Police or Public Safety Concern
For non-emergency police matters, contact the Caldwell Police Department at 979-567-4455.
Utility Outage or Service Interruption
During normal business hours, contact Utility Billing at 979-567-3271 ext. 100 or ext. 101.
For an after-hours utility emergency, call 979-567-4343.